1. Make sure you use the latest get red-y software version 5.7.0.5 or higher.
2. To downgrade you need to activate the “expert mode” on a Basic Get red-y License*, with a daily password, by contacting directly our Voegtlin Instruments Service and Support at service@voegtlin.com
*Your licence right is shown at the bottom right of your Get red-y window
3. Enter your one day password at :
4. Make sure your device has been recognized, then select the menu:
Extras > Firmware Update
5. Select “Expert Mode”, and in the Firmware list, e.g. select FW version 6.1.09 and click “Update”.
Warning: A firmware update/ downgrade only support a 4-wire connection.
